Privacy Policy

PRIVACY POLICY InSpace Software Copyright (c) 2019-2026 InSpace Software. All rights reserved. This Privacy Policy explains how InSpace Software ("Company", "we", "us") collects, uses, and protects personal data when you use our websites, products and services, including InSpaceSync, BrickSpace, Ract and other software products ("Software"). Last updated: January 28, 2026 ------------------------------------------------------------ 1. COMPANY INFORMATION ------------------------------------------------------------ InSpace Software De Vechtborg 47 7772 WK Hardenberg The Netherlands Email: support@inspacesoftware.com Website: https://inspacesoftware.com Phone: +31 (0)85 3696550 Chamber of Commerce (CC): 76916251 VAT: NL003130283B12 InSpace Software is the data controller as defined under applicable data protection laws, including the General Data Protection Regulation (GDPR). ------------------------------------------------------------ 2. SCOPE OF THIS POLICY ------------------------------------------------------------ This Privacy Policy applies to all software products and services operated by InSpace Software, including but not limited to: - Ract - BrickSpace - InSpaceSync - BLS Manager - BLS Backup - IdleLock - Associated websites and support channels Product-specific data usage may be described in additional privacy addenda where applicable. ------------------------------------------------------------ 3. PERSONAL DATA WE COLLECT ------------------------------------------------------------ Depending on the product and how it is used, we may collect the following types of data: - Account information (such as name and email address) - Authentication and access data - Application usage data - Log files and diagnostic information - IP address and device information - Support communications - License, usage, and billing-related metadata We do not intentionally collect sensitive personal data. ------------------------------------------------------------ 4. PURPOSES OF PROCESSING ------------------------------------------------------------ We process personal data for the following purposes: - Providing and operating our software and services - User authentication and license validation - Delivering updates and security patches - Customer support and communication - Billing and invoicing - Improving functionality, performance, and stability - Protecting against abuse, fraud, and security incidents - Complying with legal obligations ------------------------------------------------------------ 5. LEGAL BASIS FOR PROCESSING ------------------------------------------------------------ We process personal data based on one or more of the following legal bases: - Performance of a contract - Legitimate interests (such as service improvement and security) - Legal obligations - Consent, where required by applicable law ------------------------------------------------------------ 6. DATA STORAGE AND HOSTING ------------------------------------------------------------ Personal data is currently hosted within the European Union, primarily in Germany. In the future, data may be processed in other regions. Where this occurs, appropriate safeguards will be applied to ensure compliance with applicable data protection laws. ------------------------------------------------------------ 7. DATA SHARING AND SUBPROCESSORS ------------------------------------------------------------ We do not sell personal data. Personal data may be shared with trusted third-party service providers acting as subprocessors, including but not limited to: - Hosting and infrastructure providers - Email and notification services - Analytics providers - Payment and invoicing providers Such providers process data only as necessary to provide their services and are subject to contractual data protection obligations. ------------------------------------------------------------ 8. DATA RETENTION ------------------------------------------------------------ We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Upon account termination, data is deleted or anonymized within a reasonable period, unless retention is required for legal or accounting purposes. ------------------------------------------------------------ 9. SECURITY MEASURES ------------------------------------------------------------ We implement appropriate technical and organizational measures to protect personal data, including access controls, encryption, and secure infrastructure. No system can be guaranteed to be completely secure, but we take reasonable steps to protect data against unauthorized access, loss, or misuse. ------------------------------------------------------------ 10. TELEMETRY AND DIAGNOSTICS ------------------------------------------------------------ Our software may collect telemetry and diagnostic data to improve stability, performance, and reliability. Where required by law, telemetry collection is subject to user consent. Telemetry data is not used for advertising purposes. ------------------------------------------------------------ 11. COOKIES AND TRACKING ------------------------------------------------------------ Our websites may use cookies and similar technologies to ensure proper operation and to collect usage statistics. Details about cookie usage are provided in our Cookie Policy. ------------------------------------------------------------ 12. USER RIGHTS ------------------------------------------------------------ Depending on your location, you may have the right to: - Access your personal data - Correct inaccurate or incomplete data - Request deletion of your data - Request restriction of processing - Object to certain processing activities - Request a copy of your data in a portable format Requests may be submitted via: support@inspacesoftware.com ------------------------------------------------------------ 13. INTERNATIONAL USERS ------------------------------------------------------------ Our services are offered to users worldwide. If you access the Service from outside the European Union, your data will be processed in accordance with this Policy and applicable data protection laws. ------------------------------------------------------------ 14. CHANGES TO THIS POLICY ------------------------------------------------------------ We may update this Privacy Policy from time to time. Changes will be published on our website and, where appropriate, communicated through the Service. ------------------------------------------------------------ 15. ENTIRE AGREEMENT ------------------------------------------------------------ This Privacy Policy forms part of the legal framework governing the use of our services, together with the Terms of Service and End User License Agreement. If any provision of this Policy is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. ------------------------------------------------------------ END OF PRIVACY POLICY ------------------------------------------------------------