Frequently Asked Questions

Our products include BLS Manager, a Windows application for managing BrickLink and BrickOwl stores, and InSpaceSync, which keeps inventory synchronized between the two marketplaces.

Visit the products page to explore the available software and find out what each product does.

Go to the downloads page and choose your product. Supported operating systems vary by product, so check the available versions before downloading.

Use the Service Desk for technical problems, account questions, or billing enquiries. If you already have a ticket, reply to that conversation so the details stay together.

For general questions about InSpace Software, you can also use the contact page.

Include the product name and version, your operating system, and a short description of the problem. Tell us what you expected to happen and what happened instead.

If there is an error message, include its exact text or a screenshot. Please leave passwords, API keys, and other sensitive information out of your message.

If remote assistance would help resolve your issue, we can arrange a session through your support conversation and guide you through using the InSpace Software Remote Support application.

Please contact the Service Desk first so we can discuss the problem and the next step.

Join our Discord community to discuss the software, suggest improvements, and follow development updates.

For issues that need individual follow-up, or anything involving account or billing details, use the Service Desk.

Not currently. We focus on developing, maintaining, and supporting our own products and do not accept commissioned or one-off custom software projects.

If your request concerns an existing product, you are welcome to submit a feature suggestion. We primarily consider improvements that would benefit a broader group of users rather than customer-specific modifications.